FAQ
Frequently Asked Questions
Disclaimer: As with any software upgrade or new release, it is strongly encouraged to fully test the new build within your environment prior to deployin...
Fri, 14 Aug, 2020 at 11:29 AM
With Thirtyseven4 offering multiple products, there are specific methods to uninstalling the different products. Thirtyseven4 EPS Console Clients: 1. O...
Thu, 31 Oct, 2019 at 3:39 PM
There are two ways administrators can remove inactive clients from their Thirtyseven4 EPS Consoles. Method 1: To manually remove clients from your Thir...
Tue, 19 Jul, 2022 at 10:35 AM
Apple released the new macOS “Big Sur” with its first self-developed processor for Mac hardware, Apple Silicon M1 in November 2020. M1 is the system on a ch...
Tue, 19 Jul, 2022 at 10:37 AM
The list below, if completed, usually resolves the client not installing issue 99.5% of the time. (if you follow #6 it should tell you why the install is ...
Tue, 3 May, 2022 at 2:27 PM
Due to a security setting within the Gmail account being used for the Endpoint Security Console you may not be able to set up Gmail SMTP settings for Thirty...
Wed, 31 Aug, 2022 at 11:02 AM
The best way to remove Thirtyseven4 Antivirus from a Mac machine is through the Thirtyseven4 EPS Console under Clients > Client Deployments > Remote...
Thu, 16 Dec, 2021 at 10:47 AM
Notes: • To synchronize with Active Directory your console should be installed on the domain system or should be a member of the domain. • Synchron...
Thu, 31 Oct, 2019 at 3:48 PM
Overview: Due to popular web browsers dropping support for TLS1.0 and TLS1.1 protocol, when you login to EPS console, error "ERR_SSL_VERSION_OR_CIPHER_...
Fri, 11 Mar, 2022 at 10:30 AM