FAQ
Frequently Asked Questions
To install Thirtyseven4 on clients that will not be in the network anytime soon, follow these steps: 1. Open your Thirtyseven4 EPS Console > go to Ad...
Tue, 2 Jun, 2020 at 10:30 AM
If you are trying to install to Windows 10 machines, please open up your Thirtyseven4 EPS Console and look at the version number in the top left hand corner...
Tue, 22 May, 2018 at 4:18 PM
This problem can occur if client (remote site) is not able to communicate with the Admin Console Server. This problem mostly occurs in case of domain based ...
Thu, 14 Jun, 2018 at 4:13 PM
Moving the Thirtyseven4 EPS console to another server is an automated process that will NOT require manually touching the client machine. In order to be...
Tue, 22 May, 2018 at 4:29 PM
The Thirtyseven4 Endpoint Security Console 7.6 now fully supports Mac OS Catalina version 10.15.5 and 10.15.7. (Virus Definition Date 10/9/2020 and above) ...
Thu, 22 Apr, 2021 at 12:42 PM
Client Password: If a client password becomes lost or forgotten, please log into your Endpoint Security Console and change the client password in your p...
Thu, 31 Oct, 2019 at 3:50 PM
The admnlink.dat file issue results when the Update Manager is manually initiated while the console is already pulling update files. *It is recommended...
Fri, 22 Mar, 2019 at 1:51 PM
To change your Thirtyseven4 EPS client password please follow these steps: 1. Open your Thirtyseven4 EPS Console. 2. Click on Settings. 3. On th...
Thu, 31 Oct, 2019 at 3:52 PM
*Version: Port Number EPS 7.6: 5057 EPS 7.4: 5054 EPS 7.2: 5052 EPS 7.0: 5050 EPS 6.4: 5049 EPS 6.3: 5048 EPS 6.2: 5047 EPS 6.0: 5045 EPS 5.3: 5044...
Tue, 19 May, 2020 at 2:02 PM
To resolve this issue, make sure the “Computer Browsing Service” is enabled on the machine hosting the Endpoint Security Console and on the Client machines....
Tue, 4 Sep, 2018 at 4:26 PM