FAQ
Frequently Asked Questions
To change your Thirtyseven4 EPS Console administrator password follow these steps: 1. Open your Thirtyseven4 EPS Console. 2. Click on Admin Settings...
Mon, 7 Aug, 2017 at 9:54 AM
The ctmail.com domain does belong to Thirtyseven4 Antivirus. The domain itself actually belongs to CommTouch, the Cloud-based engine we integrate as part of...
Mon, 31 Jul, 2017 at 12:53 PM
To identify whether a computer is running a 32 bit or 64 bit Windows operating system, please refer to this Microsoft Article: https://support.microsoft.com...
Mon, 7 Aug, 2017 at 9:57 AM
To Recover a lost product key, please contact Thirtyseven4 Technical Support at 877-374-7581 or email us at Support@thirtyseven4.com.
Fri, 4 Aug, 2017 at 2:32 PM
You can create your own emergency bootable CD that will help you to boot your Windows PC and scan and clean all the drives including NTFS partitions. This ...
Thu, 20 Dec, 2018 at 12:41 PM
Yes, the Thirtyseven4 EPS Console can manage systems across multiple VLANs and different subnets as long as the different VLANs can communicate with each ot...
Fri, 15 Apr, 2016 at 11:01 AM
To create groups for your clients (e.g. Student Computers) follow these steps: 1. Open your Thirtyseven4 EPS Console. 2. Click on Clients and then click o...
Mon, 7 Aug, 2017 at 9:50 AM
Running more than one anti-virus on your computer is not recommended. Anti-Virus products have modules like real time scanning of files and real time s...
Wed, 19 Dec, 2018 at 1:24 PM
After installing the Thirtyseven4 Endpoint Security Console, the next step is to access the Endpoint Security Console web page to begin deployment and admin...
Wed, 5 Feb, 2020 at 1:30 PM
Microsoft has released the latest Windows 10 Update (Build 1909) and the following instructions will allow you to update your operating system without h...
Fri, 22 Nov, 2019 at 10:30 AM