Frequently Asked Questions

How Can I Tell What Machines Aren't Protected By Thirtyseven4 on My Network?
When you log on to the Thirtyseven4 EPS Console, if you scroll down you should see this Module. Simply click on the number under Unprotected and it will giv...
Fri, 15 Apr, 2016 at 2:24 PM
How Do I Import My Policies to a New Console?
To import your policies to a new Thirtyseven4 EPS Console please follow these steps: Thirtyseven4 EPS Console 6.0 and above: 1. Open your Thirtyseve...
Mon, 18 Apr, 2016 at 12:28 PM
How Do I Create Custom Policies for My Groups?
To create custom policies for your groups please follow these steps: 1. Open your Thirtyseven4 EPS Console. 2. Click on Clients and then click on Manage P...
Thu, 20 Dec, 2018 at 12:34 PM
Do I Need Seperate Licenses for Virtual Machines?
Yes, every system requires a Thirtyseven4 license, including virtual servers.
Fri, 4 Aug, 2017 at 2:39 PM
Mac Client Packager Will Not Complete Installation
Due to a new signed Apple Certification, any Mac Client Packagers created prior to January 1st, 2020, will need to be recreated after freshly downloading th...
Thu, 22 Apr, 2021 at 12:56 PM
Can I Use Two Different Web Servers On The Same Machine?
Yes, you must use different port numbers for the different web servers. *You must shut down the first web server while installing the second web serve...
Fri, 15 Apr, 2016 at 10:45 AM
How Can I Tell When a Machine Was Last Scanned?
To see when a client was last scanned, please follow these steps: 1. Open your Thirtyseven4 EPS Console. 2. Once the Home Page loads click on Clients and ...
Tue, 29 May, 2018 at 9:19 AM
How to Uninstall Windows Defender on Windows Server 2016 and above?
When installing Thirtyseven4 whether an EPS Console or installing a client on a machine that is running Windows Server 2016 or above, Windows Defender will ...
Wed, 15 Jun, 2022 at 9:58 AM