The best way to remove Thirtyseven4 Antivirus from a Mac machine is through the Thirtyseven4 EPS Console under Clients > Client Deployments > Remote Uninstall.

 

From this page, you will be able to select the Mac machine you would like to remove Thirtyseven4 from and remotely push the uninstall notification.

 

For any instance in which the access to the Thirtyseven4 Endpoint Security Console is not possible, please submit a ticket for further assistance.

 

To manually uninstall from a Mac, please check to see if the following old files are present on the system.
Locations are given below. 


***Note: In versions 7.4 and above, the Self Protection module must be disabled in the local Thirtyseven4 Endpoint Security avoid any permissions errors. (Thirtyseven4 Client GUI > Settings > Self Protection)


(Go---Computer---Macintosh HD---Library)
 

#deletedaemonplists

 

/Library/LaunchDaemons/com.quickheal.opssvc.plist

/Library/LaunchDaemons/com.quickheal.qhhlpsvc.plist

/Library/LaunchDaemons/com.quickheal.ggcsvc.plist

/Library/LaunchDaemons/com.quickheal.emlprod.plist


***NOTE: A reboot may be required after removing the Launch Daemons

 

#deleteagentplists

 

/Library/LaunchAgents/com.quickheal.avstatus.plist

/Library/LaunchAgents/com.quickheal.strtupap.plist

/Library/LaunchAgents/com.quickheal.upschd.plist

 

#deletekexts

 

/Library/Extensions/dcdec.kext

/Library/Extensions/EPPDeviceController.kext

/Library/Extensions/eppkauth.kext

/Library/Extensions/EPPUsbHelper.kext

/Library/Extensions/ggc.kext

/Library/Extensions/rtsysflt.kext

 

/System/Library/Extensions/dcdec.kext

/System/Library/Extensions/EPPDeviceController.kext

/System/Library/Extensions/eppkauth.kext

/System/Library/Extensions/EPPUsbHelper.kext

/System/Library/Extensions/ggc.kext

/System/Library/Extensions/rtsysflt.kext

 

#Miscellaneous

 

/Applications/Thirtyseven4EndpointSecurity.app

/Library/Preferences/com.QuickHeal.Scanner.plist

/Library/ApplicationSupport/Thirtyseven4/Thirtyseven4/



If there, remove them and remove the ThirtySeven4 folder from:

/Library/Application Support/ThirtySeven4 /Library/Application Support/ and
 delete the directory named Client Agent (if present).