I'm trying to install the new Thirtyseven4 EDR Security 8.3 Console, however, I get to the point where there is a blank Summary page and I can't proceed. What can I do?
Typically, when the installation of the Thirtyseven4 EDR Security Console fails or stalls at the Summary page being blank, this is a result of the core System Requirements of the 8.3 Console system not being fully met.
Please verify the System Requirements of the Thirtyseven4 EDR Security Console system verse those listed here:
https://thirtyseven4.com/downloads/System_Requirements_8_3.pdf
You can also open Terminal and run the following commands and provide the generated outputs to support@thirtyseven4.com for review.
lscpu:
Provides detailed CPU information like model, cores, cache size, and supported features.
lshw -short:
Gives a concise summary of all system hardware components
Additionally, from your Ubuntu system, you can go to Settings > About and take a screen capture of this page and include it for our verification as well.